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All orders are subject to a flat shipping charge of £4.20. Fabric samples are sent free of charge.
Turnaround from order to despatch depends on the fabric chosen but essentially popularity is the key - the more demand means higher stock levels translating into quicker expectation of delivery. Where we do not carry large stock levels then it is a matter of our waiting an extra couple of days for receipt of the roll stock from the respective suppliers, fortunately we only deal with British based companies so generally sourcing is fairly prompt. From initial order to despatch from the factory we are looking at between 3-5 working days for slats/parts only and 5-7 working days for complete vertical blinds. We CANNOT guarantee delivery times but wherever problems are foreseen or arise then we will always make sure that you are fully aware of them.
Please bear in mind that, whichever courier or delivery option we contract to conclude your order, you do need to be available to take receipt. Signature on receipt will be required and from experience we would highly recommend that Customers consider using a fixed place of work or a proven nominated address alternative where delivery can be taken. Usually all of our courier services will include a second chance of delivery, some with request options, but only two deliveries will be attempted and/or local collection in person will be required. We cannot be held responsible in situations where Customers do not avail themselves as part of the transaction complete.
Should delivery need to be rebooked or rescheduled then, as well as the necessary additional time lapse involved, we will insist on the new delivery charge being paid for before redespatch is organised.